Highlights financial performance of the Consulting segment, including revenue breakdowns, Y/Y growth, contribution, backlog, labor vs. contract revenue, headcount, and utilization rates. It shows variability across quarters and operational indicators.

The slide provides a detailed performance breakdown for the Consulting Segment, including revenue, margin, headcount, utilization, and backlog data across quarters. It differentiates labor vs. contract optimization revenue, and highlights YoY growth and utilization shifts.

Most recent financial and operational overview of the Consulting segment. Allows tracking of momentum and efficiency, with insights into headcount, backlog strength, and revenue distribution between labor and optimization services.

Provides a breakdown of the Consulting segment’s performance with revenue streams (labor and contract optimization), headcount, backlog, utilization, and YoY trends. Shows growth and fluctuating contribution margins.

Gartner Consulting supports client strategic initiatives with extended, project-based services. The slide shows consistent revenue growth and discusses how the consulting segment leverages Gartner research for objective guidance.

This slide summarizes the latest consumer attitudes in CASE (Connected, Autonomous, Shared, and Electric) across Germany, the US, and China, focusing on safety, navigation, and preferences for connected car services.

The slide discusses the state of consumer balance sheets, household debt service ratios, and flows into early delinquencies, providing an overview of financial health in Q3 2023.

Outlines the cross-product engagement of consumer banking customers, showcasing the interconnectivity of different banking services and their contribution to the firm's value.

Analysis of strategic investments in the consumer deposit area, with market share gains and product details. Used for presenting consumer banking strategies and achievements.

This slide outlines the transformation in consumer banking, showing growth in deposits, customer numbers, and digital engagement. It details exited and growth focus areas.

Highlights consumer behavior shifts due to the pandemic and how companies can adapt by using agile and digital strategies for volatility.

The slide discusses the impact of COVID-19 on consumer behavior, highlighting key trends such as increased online shopping and changes in purchasing habits.

Analyzes consumer purchase behaviors in different city tiers, focusing on online and offline preferences, useful for understanding market dynamics and tailoring regional marketing strategies.

This slide analyzes consumer motivations for in-person interactions at car dealerships throughout different stages of the vehicle purchase process, highlighting areas such as researching, configuring, and scheduling services.

It discusses the reasons behind consumers' shift from buying personal goods to investing in experiences, emphasizing satisfaction and exclusivity.

Highlights the recent changes in consumer behavior regarding food consumption, emphasizing sustainable and health-conscious choices.

Offers insights into consumer buying behaviors, focusing on the importance they place on affordability and sustainability when purchasing food. It also touches on broader health concerns affecting food safety and consumption habits.

The slide outlines three key consumer behavior trends in Germany as of June 2022, driven by rising prices and geopolitical tensions. It explores consumer sentiment, observations, and reactions such as spending reductions and increased value-seeking behavior.

The slide details various items purchased via livestreams, with clothing/footwear being the most popular at 79%, followed by personal care/beauty, household products, and others. It provides insight into consumer preferences and behavior in the livestream shopping context.

Analyzes consumer preference shifts from traditional gasoline vehicles to electric and hybrid models, reflecting changing market dynamics and environmental concerns in the automotive industry.

Analyzing consumer priorities, this slide shows a shift towards product quality over other aspects like service or price. It highlights the changing consumer behavior post-pandemic, with data segmented from a recent survey. Useful for marketing teams to strategize product development and customer service improvements, adapting to consumer trends.

Discusses motivations behind selling luxury items on second-hand platforms, such as to empty wardrobe or finance new purchases.

This slide presents market data on the likelihood of consumers in various countries to buy second-hand items and repair broken ones. It is aimed at understanding consumer behavior and trends related to sustainability practices.

This slide focuses on the strategic drivers of the direct-to-consumer business model, emphasizing audience growth, data utilization, monetization of services, and customer engagement, with aims to leverage these areas for substantial business growth.

This slide outlines the main characteristics of post-90s light and medium-spending consumers, focusing on their social-driven luxury consumption, diversified touchpoints, and specific economic behaviors. It includes testimonials for context.

This slide highlights disparities in economic recovery confidence among different German demographic groups. Low-income and Baby Boomer respondents are most pessimistic, whereas higher-income and younger generations express relatively greater optimism about future recovery.

Consumer confidence has rebounded from previous lows, with optimism rising since June 2022. Gen Z is both the most concerned about employment and the most optimistic about economic recovery, reflecting complex sentiment dynamics.

This slide shows the fluctuation in consumer confidence among political affiliations across different U.S. presidential administrations. It uses data to indicate partisan perspectives.

The slide discusses consumer caution in spending, with data on confidence levels and reduced spending intentions across several countries.

The slide focuses on consumer coverage ratios, comparing UK and US cards' delinquency rates, indicating normalization in credit with detailed coverage ratio data.

Consumer credit cards are expected to be the main revenue growth driver from 2021–2026, contributing $90B in transaction fees and $37.5B in net interest income. The slide breaks down new revenue by fee type across major payment segments, highlighting consumer credit cards as the strongest contributor.

Focuses on expanding consumer access to credit by using advanced analytics and differentiated data, aiming to engage underserved populations.

This slide reviews the U.S. consumer balance sheet for 1Q25, debt service ratio trends, and delinquency rates by loan type. It shows a stable financial position with manageable debt levels and an increase in auto and credit card delinquencies.

This slide breaks down the Southeast Asian digital population into five consumer demographics based on location, income, and age. It's valuable for segmenting the market and developing targeted digital strategies. The slide also updates the classification method from previous reports, making it relevant for current market analysis.

This slide provides statistics on consumer distribution across metropolitan, rapid urbanites, and slow adoptors, highlighting the majority of laggards in non-metropolitan areas.

This slide discusses the temporary suspension of tariffs on electronics imports, especially from Asia. It highlights relief for key product categories and signals potential future tariff reinstatement depending on policy shifts.

Analyzes consumer expectations for discounts on vehicle purchases soon after COVID-19, comparing expectations across multiple countries.

Analyzes consumer expectations focusing on seamless shopping experiences and the importance of delivery times despite ongoing supply challenges.

This slide assesses consumer financial health in Australia by analyzing savings rates, household debt levels, and debt service ratios over time.

Highlights the transformation in consumer goods operations due to AI implementation, focusing on efficiency and customer engagement enhancements.

This slide highlights trust levels in consumer packaged goods firms globally. India again leads in public perception of trustworthiness.

This slide captures public perception about the regulation of consumer packaged goods. Most countries think regulation is at the right level, though Argentina and France show a higher desire for stricter control. Japan stands out as seeing current regulation as largely sufficient.

Visual representation of the growth of digital consumers in Southeast Asia, with projected and actual figures.

Reflects on how the pandemic has led consumers to reconsider their purchases with an emphasis on sustainability and ethics.

Monitors consumers' financial health through median balance levels, cash buffers, and income growth relative to inflation.

The slide shows that China has the highest percentage of consumers interested in alternative powertrains, followed by Japan, Korea, Southeast Asia, and India. It highlights the growth in interest from 2017 to 2018.

This slide shows the overall consumer involvement in the media consumption journey, with high percentages in discovery and varying levels in interest and engagement for LTV, OTT, and Movie Studios.

This slide details Vacheron Constantin's O2O (online-to-offline) shopping experience, focusing on the consumer purchase journey and key performance metrics such as interaction rates and sales.

This slide shows the average touch points consumers are exposed to during various stages of the buying process, emphasizing the significant role of digital touchpoints.

Highlights stability and resilience in consumer lending, with improved arrears rates and strong FICO scores. The slide emphasizes prudent underwriting and portfolio strength despite macroeconomic pressures.

Presentation of the consumer loan portfolio's credit quality, focusing on super prime borrowers and homeowners. Used for discussing risk management and financial stability in lending practices.

Highlights resilience of consumer loan book against economic uncertainty with arrears rates and coverage ratios.

It categorizes healthcare consumers into personas based on their digital skills, willingness to share health data, and openness to virtual care, providing insights for engagement strategies.

Analyzes the digital preferences of different Indonesian consumer types, useful for targeted digital services and marketing.

Discusses the shift in consumer preferences, highlighting how younger generations prefer emerging technologies for shopping and interactions. Insights are supported by data from Deloitte's global survey, which notes an increasing trend toward personalization and the use of technology in marketing.

Examines consumer attitudes towards purchasing financial products, emphasizing the importance of banks in the purchase process, even when involving non-financial companies.

The slide highlights key factors influencing consumer purchasing decisions, showing that product assortment, price, and convenience are the top priorities for shoppers.

This slide presents detailed profiles of two typical post-90s light and medium-spending consumers, including their background, spending behavior, and luxury consumption habits. It aims to humanize market data through relatable examples.

Examines the growing number of digital service purchases made by existing consumers, indicating market growth and the potential for new service development.

This slide illustrates the significant differences in the time spent by consumers in Japan, Korea, Southeast Asia, India, and China on researching a vehicle purchase, ranging from less than 4 hours to more than 25 hours.

Analyzes the impact of new branded card products on consumer choice and engagement, showcasing how these cards have become the primary choice over competitors. It details customer retention rates, primary card replacement rates, and market feedback on new product features, serving as a compelling case study on product success and consumer acceptance.

The slide compares customer retention strategies focusing on reliability and value, illustrating the top reasons customers are promoted to or deterred from a brand. Useful for discussions on marketing strategy and consumer behavior analysis in the retail sector.

This slide underlines the significant growth of consumer E&M revenue in India compared to other global markets, emphasizing India's emerging market status and potential as a primary target for E&M investments. It's particularly useful for stakeholders looking to expand in high-growth regions, offering a strategic overview of promising markets.

Forecasts the growth in consumer revenue across various segments, with particular emphasis on OTT video and VR as high-growth areas.

This slide analyzes consumer savings and borrowing trends, highlighting excess savings, debt service ratios, and delinquency rates. Useful for understanding consumer financial health.

This slide classifies China luxury consumers into nine segments, ranging from trend followers to absolute luxurers, based on their emotional needs and sophistication level.

The slide explores different consumer segments based on age and nationality, highlighting the importance of Megacitier and Rich Upstarter for growth, and Absolute Luxurer in mature markets.

This slide introduces the focus on two priority segments: post-90s light/medium-spending consumers and heavy-spending consumers. It provides a brief overview of the segment characteristics and their significance for the market.

Analyzes Chinese consumer optimism and spending trends post-COVID, highlighting a significant shift towards online spending. Useful for market sentiment analysis.

The slide shows largely pessimistic global consumer sentiment with a deterioration in most economies in November.

This slide presents data on the top consumer concerns across major European markets. Rising prices and the Ukraine conflict have overtaken COVID-19 and other issues as primary concerns. Germany, France, and the UK show variations in prioritization.

The slide shows a marked decline in consumer sentiment in the US based on two major surveys (Conference Board and UMich), reflecting rising concerns over future economic and financial conditions amid policy uncertainty.

The slide depicts a notable decline in US consumer sentiment due to tariff-related policy uncertainty and inflation concerns. It compares trends across global economies, highlighting diverging consumer confidence levels.

Demonstrates declining consumer confidence since 2022, with major dips in China and Brazil. The chart reflects ongoing geopolitical and economic uncertainties that affect spending behavior globally.

Highlights the discrepancy between consumer experiences and business perceptions in digital services across multiple industries, showing varying degrees of satisfaction.

This slide reviews consumer sentiment trends and household income growth in Australia, providing insights into economic conditions and consumer behavior.

The slide provides an overview of the global consumer sentiment tracking initiative, identifying the countries being analyzed for consumer trends and behaviors.

This slide presents an overview of the US economy, highlighting consumer sentiment, job creation, and inflation, supported by a detailed table of economic indicators.

This slide presents regional differences in consumer optimism and behavioral shifts due to economic conditions. Key findings include a focus on essentials and budget-conscious spending across categories like travel, food, and online shopping.

Examines expected consumer behaviors and potential challenges for retailers in 2022.

The slide compares savings rates and consumer buying intentions, useful for discussing market conditions and consumer behavior trends in financial contexts.

This slide examines how U.S. consumer sentiment correlates with subsequent 12-month S&P 500 returns. It highlights turning points in sentiment and their implications for market performance, identifying bullish opportunities post-troughs.

This slide presents data from a 2018 study, showing the average spend and purchase penetration of ready-to-wear, watches/jewelry, handbags, accessories, and shoes by city tier.

This slide shows consumer spending trends by goods and services in the US and Europe, emphasizing a shift towards services with notable rebounds in car sales. The table format helps compare changes across countries over the last six months and the latest monthly changes.

Discusses trends in consumer and advertising spending within the media industry, noting shifts towards digital platforms and subscription models.

Evaluates how economic factors, such as inflation, impact consumer spending on broadband and other digital services, highlighting trends in consumer behavior and market dynamics.

The slide analyzes post-pandemic consumer spending trends and delinquency rates. It forecasts potential adjustments in consumer goods spending and implications for businesses.

Analyzes consumer spending patterns and credit card usage, providing insights on discretionary and non-discretionary spending.

The slide compares real consumer spending and debt delinquency expectations across three income brackets. It shows that high-income households have driven resilience but are starting to feel pressure, while lower-income groups remain financially vulnerable. Key corporate implications include the need for adaptive marketing and preparation for rising debt defaults.

The slide analyzes expected consumer spending by category over the next two weeks, noting a concentration on essentials and some positive intent in Asian countries.

This slide analyzes how working from home vs. working away impacts consumer spending expectations in different categories.

This slide highlights expected changes in consumer spending behavior for 2024. Over half of respondents expect to maintain or increase spending, particularly younger and optimistic segments in China and the UAE. Visuals show spending evolution since 2020.

It highlights the trend of consumers shifting their spending towards experiential luxury both before and after the pandemic.

Real consumer spending trends show fragility in the EU and US, with some rebound in the UK and China. The graphs track 3-month moving average % changes across countries like UK, US, China, and others from Jan 2023 to Apr 2025.

The slide details recent moderation in consumer spending in the US and Europe, highlighting changes in various goods and services.

This slide highlights shifting consumer spending patterns in early 2023, showing increased spending in entertainment, travel, fitness, and cosmetics, while spending on home goods and pet supplies declined. The analysis focuses on how inflation-adjusted spending has changed year-over-year, particularly among higher-income consumers.

Despite inflation, consumer spending has remained high, particularly on services. However, inflation-adjusted growth is slowing for goods. This slide outlines the divergent post-pandemic spending trends between goods and services.

Analyzes the impact of increased costs on consumer spending, highlighting inflation in food and transport sectors, and the influence of energy prices.

The slide visually demonstrates the economic impact of promoter customers in the retail sector, indicating their higher spending across various categories, which is valuable for discussions on consumer behavior and targeting strategies.

Analyzes how consumer spending slowed at the start of the year due to cost fatigue and softer employment trends, projecting future moderation.